Circular and Spectacular
An old Ember pan is as useful as a new Ember pan. Instead of discarding it, send your used pan to us and we’ll make a new pan out of it. We’ll even give you an Ember credit for your effort.
The Pan
Enter your details. Tell us about the pans you want to send along with Order IDs. This is wherewe’ll also give you an exchange estimate.
The Pickup
Send us your used Ember cookware. Our customer support team will get in touch with you within24 hours and we’ll have it picked up.
The Credit
In short, you get one. You can then use your credit for a new pan, or save it for your next purchase.Either way, you’ll have an Ember credit of upto 20% of the value. Handy
The ABC of Circularity
Our Partnership with Wisebin
Wisebin is a leader in recycling and sustainable waste management. They are also Ember’s chosen partner to help with our recycling efforts. The smart people at Wisebin work across sectors to normalise the concept of a circular economy to reduce manufacturing waste and produce high quality products from recycled materials. Ember and Wisebin will continue to improve our efforts in reducing our carbon footprint and environmental impact.
You Asked, We Answered
How is the Ember non-stick coating different from others?
How is the Ember non-stick coating different from others?
Our non-stick is made from natural ingredients which are all 100% safe to use in contact with all foods. Plus, the absence of potentially dangerous chemicals like PTFE (Teflon®), PFOA, PFAS, Lead, and Cadmium means that there is no chance of harmful materials leaching into your food, even if you accidentally scratch or overheat your pan.
Does the non-stick wear over time?
Does the non-stick wear over time?
Ember's proprietory coating process ensures that the coating lasts 3X longer than most non-stock cookware in the market. However, all non-stick coatings slowly wear off given frequent use. Just like your favorite pair of shoes, the more you use them the faster they wear out. But with delicate care and cleaning, Ember cookware is designed to last years!
Will the outer colour of the pan become dull with time?
Will the outer colour of the pan become dull with time?
The outer colour of the cookware will remain as it is for years if you follow all our care instructions. Please keep the following points in mind to keep the colour and shine intact:
1. Use the cookware on low to medium flame. Don't let the flame reach the sides of the pan.
2. Avoid oil spill on the sides of the pan. In case of oil spill, wash the stain immediately after use.
3. After every use, handwash the outer side of the pan also with a gentle soap. Do not use harsh detergents to wash the cookware.
Do Ember products have a warranty?
Do Ember products have a warranty?
Our cookware products have a five-year warranty covering any major damage to the body, handles, lids, or anything else that functionally impairs the cookware, other than discoloration or damage through wear & tear. Read more here.
What type of tools should I use with the cookware?
What type of tools should I use with the cookware?
Wooden, silicone, plastic, or nylon utensils are all great to use with your Ember products! Avoid using rough, sharp edges of metal utensils as they can damage the non-stick coating.